CSR conducted a mediation training program for government employees with a focus on workplace disputes in Crystal City, VA, March 29-31, 2011. The training included mediation process and mediator skill building exercises.
This is the first phase of a two-part mediation training program which will be followed by a three-day “Advanced Mediation” program scheduled for May 10-12, 2011, in Crystal City, Virginia. The “Advanced” course includes further work on communication and negotiations skills, working with diverse personalities and communication styles, working with attorneys, and dealing with difficult people and disruptive situations. Bob Randolph and Frank Carr are lead trainers.
“Advanced” Date/Time: 10-12 May, 2011
Location: Hampton Inn & Suites, Crystal City, VA
Further Information: Go to www.rushfordtraining.com/calendar.asp for further details and
Registration Information: Contact Bob Randolph (202-549-4904) or Carrolle Rushford (303-989-3796) for further information.