CARR, SWANSON & RANDOLPH, LLC (“CSR”)

Carr Swanson & Randolph LLC (CSR) is a veteran owned domestic and international consulting firm founded in 2002 and based in Alexandria, VA. Our core business is empowering organizations and individuals around the world to make the inter/intra-personal connections that achieve positive results in business and life. We do this through offering a variety of services including mediation, facilitation, arbitration, partnering, organizational development, culture change, coaching, training, and leadership development. Our unique approach underlying these processes focuses on applied emotional intelligence and breakthrough conversations that enable teams and individuals, particularly leaders and managers, to resolve their differences, communicate more effectively, transform adversarial relationships into productive partnerships and change their organizations for good.

CSR Managing Director, Bob Randolph, and Senior Partnering Facilitator, Frank Carr, have many years of practical experience in these areas, including helping to resolve business, insurance, employment, construction, public policy, environmental and labor disputes.  They also possess extensive dispute resolution and dispute prevention process skills which include expertise in mediation, arbitration, facilitation, mini-trials, partnering and dispute review boards.  Individually and collectively they have provided organizational development, coaching, leadership and economic development and dispute resolution design and capacity building services worldwide to public, private, international and non-governmental organizations in a host of countries including Afghanistan, Argentina, Austria, Bosnia, Bulgaria, Burma, Croatia, Cyprus, Dominican Republic, Egypt, Guatemala, Greece, Holland, India, Japan, Korea, Kosovo, Myanmar, Nepal, Nigeria Panama, Papua New Guinea, Serbia, Sierra Leone, Slovenia Sweden,  Thailand and Turkmenistan.

CSR’s extensive experience and deep expertise is more fully set forth in the separate sections devoted to the resumes of the partners and the description of the work we have done.

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It is with mixed emotions that CSR announces that we will be saying goodbye to Pete Swanson, a founding partner with 17 years of service with the firm.  Pete has decided to take a position in the Federal Service where, as of December 10, 2018, he will become Director of the Office of Federal Conflict Management for the Federal Mediation and Conciliation Service (FMCS). Pete can be reached at 202-606-2222 or pswanson@fmcs.gov. We wish Pete, and FMCS well,  as we know first-hand the many sterling qualities and broad experience that he will bring to his new position where he will continue his life’s work of expanding the use of alternative means to resolve disputes.  That said, we will still miss him greatly.

Frank Carr has retired from CSR as Managing Director, and a member of the firm, but remains associated with the firm as Senior Partnering Facilitator.