SYSTEMIC CHANGE: How CSR Can Help
CSR has the experience, skills,
and tools to facilitate systemic and organizational change in an
efficient and effective manner. CSR recognizes that an
organization's efforts to produce thoroughgoing change are often
unsuccessful because insufficient attention is paid to the
process of change management, especially the failure to address
the human side of systemic change. CSR specializes in assisting
corporations, NGOs, other institutions, and government agencies
make successful transitions through challenging times and
difficult circumstances by facilitatiing the relationship and
process components of such programs.
Consider the following
scenarios: a foreign government with a need to reform and reorganize
laws and institutions to promote increased trade and investment, a
Native American tribal health consortium in need of modernizing its
model for providing services; a large Federal agency in need of
creating a unified system for addressing workplace concerns; or a
major corporation confronted with the need to reorganize to remain
competitive. What is common to each of these scenarios is the need
to address the fundamental systemic components underlying the
organization's culture, behaviors, attitudes and patterns of
communication and, then, to consider the impact on all the
stakeholders, including senior leadership, employees, customers and
constituents.