CSR’s, Frank Carr, Facilitates 19 Partnering Facilitation Workshops in 2018-2019

Frank Carr, CSR’s Lead Partnering Facilitator, conducted 19 workshops during the past two years in 6 states and two international locations (Diego Garcia and the Marshall Islands). The list of Frank’s partnering facilitations is set forth below and includes the Eisenhower Memorial on the Mall in DC, the new Chesapeake Bridge Tunnel expansion, reservoir-dam projects, […] Read more »

Bob Randolph Appointed by DC to Mediate Complaints Against Police

The DC Office of Police Complaints has appointed Bob Randolph to mediate issues arising out of citizen contact with District of Columbia law enforcement officers.  Bob brings his previous experience handling administrative grievances to the facilitation of a conversation between the parties to enable each to understand the other’s perspective with the goal of bettering […] Read more »

CSR Congratulates Pete Swanson on Taking a Position with FMCS (Federal Mediation and Conciliation Service)

It is with mixed emotions that CSR announces that we will be saying goodbye to Pete Swanson, a founding partner with 17 years of service with the firm.  Pete has decided to take a position in the Federal Service where, as of December 10, 2018, he will become Director of the Office of Federal Conflict […] Read more »

CSR Conducted Mediation Workshops in Myanmar in August, 2017

CSR’s Bob Randolph, along with former partner, Pete Swanson, conducted mediation and communications workshops in Myanmar (“Burma”) in August, 2017, for the Myanmar Consumer Protection Agency where they trained complaint processing personnel in the art of resolving consumer complaints.  The workshops were funded by USAID and organized by Nathan Associates, an Arlington, Virginia, contractor. Read more »

GSA Awards CSR a New MOBIS Schedule Contract

The General Services Administration (GSA) has awarded CSR a new MOBIS schedule contract extending over the next 5 years.  MOBIS is an acronym for GSA’s “Mission Oriented Business Integrated Services” vehicle which companies like CSR use to offer consulting and training services to the federal government.  Under its MOBIS schedule, CSR is able to offer […] Read more »

DIEGO GARCIA PARTNERING WORKSHOP

CSR director, Frank Carr, recently facilitated a two-day partnering workshop on Diego Garcia, an island in the Indian Ocean. The partnering participants were the U.S. Navy and its BOS (Base Operations Support) contractor. Prior to the commencement of the workshop, Mr. Carr administered a pre-workshop survey that helped the stakeholders focus on their relationship, expectations, […] Read more »

SUCCESSFUL COMPLETION OF DISPUTE REVIEW BOARDS

In 2015, CSR partner, Frank Carr, successfully completed two Dispute Review Boards where the disputes had been pending for a number of years. As Chairman of the Board in Washington, D.C., Frank reports that there were no disputes remaining between the Washington Area Metropolitan Transit Authority (WMATA) and its contractor at the conclusion of the […] Read more »

CSR’s Bob Randolph Provides Training to NGA on “Unconscious Bias”

Bob Randolph gave a one-day training for the National Geospatial Agency in September, 2014 on the cutting-edge subject of “unconscious bias,” sometimes labeled “implicit bias.” We Americans have traditionally believed discrimination to be conscious and intentional and have worked hard through civil rights initiatives and societal pressures to create a just and equitable society and […] Read more »

CSR Provides International Mediation Training In Brazil

Frank Carr and Bob Randolph have just completed a successful three day international commercial mediation training in Sao Paolo, Brasil (November 15-17), for The International Institute for Conflict Prevention & Resolution (CPR) and CAMARB. CPR (based in NYC) is the leading non-profit independent resource helping global business and their lawyers resolve complex commercial disputes more […] Read more »