CSR offers complete partnering services. This includes internal training, advance planning, workshop facilitation, and strategic implementation. with over 12 years of practical partnering experience, CSR has the knowlede and skills to make partnering a success for you. >> Read More



    CSR has the experience, skills, and tools to facilitate systemic and organizational change in an efficient and effective manner. CSR recognizes that an organization’s efforts to produce thoroughgoing change are often unsuccessful because insufficient attention is paid to the process of change management, especially the failure to address the human side of systemic change.>> Read More


    CSR offers training and educational courses in individual and business conflict prevention, dispute resolution, mediation, facilitation, systems design, and strategic management. CSR principals have conducted trainings for scores of federal and state agencies, corporations and internationally in more than a dozen countries. >> Read More


Carr Swanson & Randolph LLC (CSR) is a veteran owned domestic and international consulting firm founded in 2002 and based in Alexandria, VA. Our core business is empowering organizations and individuals around the world to make the inter/intra-personal connections that achieve positive results in business and life. We do this through offering a variety of services including mediation, facilitation, arbitration, partnering, organizational development, culture change, coaching, training, and leadership development. Our unique approach underlying these processes focuses on applied emotional intelligence and breakthrough conversations that enable teams and individuals, particularly leaders and managers, to resolve their differences, communicate more effectively, transform adversarial relationships into productive partnerships and change their organizations for good.

The CSR Principals are Frank Carr, Pete Swanson and Bob Randolph who have many years of practical experience in these areas, including helping to resolve business, insurance, employment, construction, public policy, environmental and labor disputes.  They also possess extensive dispute resolution and dispute prevention process skills which include expertise in mediation, arbitration, facilitation, mini-trials, partnering and dispute review boards.  Individually and collectively they have provided organizational development, coaching, leadership and economic development and dispute resolution design and capacity building services worldwide to public, private, international and non-governmental organizations in a host of countries including Afghanistan, Argentina, Austria, Bosnia, Bulgaria, Croatia, Cyprus, Dominican Republic, Egypt, Guatemala, Greece, Holland, India, Japan, Korea, Kosovo, Nepal, Nigeria Panama, Papua New Guinea, Serbia, Slovenia Sweden,  Thailand and Turkmenistan.

CSR’s extensive experience and deep expertise is more fully set forth in the separate sections devoted to the resumes of the partners and the description of the work we have done.

What’s New

GSA Awards CSR a New MOBIS Schedule Contract

August 10th, 2016

The General Services Administration (GSA) has awarded CSR a new MOBIS schedule contract extending ov[...]

CSR Conducts Three day Mediation Workshop in Rio

May 18th, 2016

CSR’s Bob Randolph and Frank Carr have just returned from conducting a successful three-day mediat[...]

CSR's Bob Randolph Facilitates a workshop for DC's Klingle Valley Trail conversion project

February 17th, 2016

In January, 2016, CSR’s Bob Randolph facilitated a partnering workshop for the DC Government and a[...]

CSR participates in Study of Sierra Leone's Agricultural Sector

February 17th, 2016

In October 2015, CSR participated in a study of Sierra Leone’s agricultural sector conducted by th[...]


December 28th, 2015

CSR director, Frank Carr, recently facilitated a two-day partnering workshop on Diego Garcia, an isl[...]